Testimonials
A strong relationship for the past 18 years that I continue to rely on!

Clients for over 18 years
Direct iT has supplemented my team for many years – their proactive maintenance is a big help and I know I can always rely on their expert engineers when I need them.
Nirva Fereshetian, Associate Principal | Chief Information Officer
CBT Architects
450 Users
One of the best business decisions we made was to change our IT provider to Direct IT

Bill Dalton | Founder/ Partner
Dalton & Finegold | Andover, MA
120 Users
Our system is in good hands so we can focus on our business

Working with our IT management team to assess our technology needs, the team at Direct IT keeps us on track with our goals. Direct IT takes the time to understand the client and tailors their support to each individual. If someone isn’t tech savvy, they will work ...Read More
Shellie Dyke | Operations Manager
SG&D Insurance Agencies | Worcester, MA
50 Users
They are knowledgeable, honest and reliable.

Clients for over 13 years
Direct IT is great at designing and tailoring your entire technology infrastructure keeping in mind your business requirements and budget, not trying to upsell you to the latest and greatest ...Read More
Christos Viores | Chief Operating Officer
Ligris + Associates, P.C.
80 Users
Direct IT understands Architectural software and needs

Direct IT team is technical and responsive. I would definitely recommend them to other Architectural firms as I feel ...Read More
Lorie Skolski | Business Principal
DMS Design | Peabody, MA
20 Users
Extremely happy with their services

I have been a client of Direct IT for over 15 years. They always there to help and guide us through our IT journey
Scott D. Kriss, Esq | President & CEO
Kriss Law/Atlantic | Needham, MA
150 Users
They're an irreplaceable part of the Greenwood team!

Clients for over 17 years
Direct iT has always been there for us. I don't have time to worry about tech or security. I need a team that can stay ahead of the game. Direct iT considers my customers to be their customers, too. I’ve grown to trust Direct iT ...Read More
Matt Brown | Chief Financial Officer
Greenwood Industries
175 Users
They really understand our needs and provide guidance we can trust.

Juan Gomez | Director of Finance
Walnut Street Center, Inc | Medford, MA
72 Users
They take care of the endless details of security, backups and updates so I can focus on business goals at CambridgeSeven.

Clients for over 2 years
As an IT Director, what I like about Direct IT is the varied skillsets that I can use when needed. Direct iT takes care of the endless details of security, backups and updates so I can focus on business goals at CambridgeSeven. ...Read More
Jon Gebhart | Information Technology Coordinator
CambridgeSeven | Cambridge, MA
64 Users
Relying on Direct IT for over 15 years, they are honest and they have always been there when I need them.

Direct IT has helped us tremendously by supporting us in a variety of areas. Including servers, ...Read More
Philip DeFeo | IT Manager
YMCA of Greater Boston | Reading, MA
1,500 Users
They're systematic, they're knowledgeable and also really care about their customers

Al Hargrave, Jr. CPA | Partner
McCarthy, Hargrave & Co | Northborough, MA
20 Users
Super-fast response time

What I really like about Direct IT is how pro-active they are and on top of that, their Super-fast response time is very impressive.
They are in it for the long haul and they believe in establishing lasting relationships.
Barry DeCosta | Business Manager
Heather Wells | Boston, MA
19 Users
We have never had a time we had to wait to receive support.


The responsiveness of the entire Direct iT team has been great. ...Read More
Steve Higgins | Executive Director
Independence Associates | East Bridgewater, MA
45 Users
Knowledgeable, Professional and Patient.

Kathleen Schweitzer | Director of Finance and Administration
Literations | Boston, MA
16 Users
Direct iT team has a "Solve It" mentality with NO excuses

Direct IT has solved our IT problems by their team approach. We have an assigned person who visits our office as arranged by schedule, who manages and interfaces with our staff for questions and issues, and who is supported by Direct iT’s ...Read More
Richard Bendetson | President
Diversified Funding Inc. | Boston, MA
85 Users
They got to know my business and helped come up with a long-term cloud strategy

Jack Gilchrist | President
Gilchrist Metal Fabricating Co | Hudson, NH
24 Users
Remember the blizzard of 2015? One of their senior techs was on site the following morning to help us recover from a server crash.

Our company has been a customer of Direct iT for over 14 years. We operate 24/7 and require their services on a regular basis. The tech support team respond in a timely manner and are quick to assist. Remember the blizzard of 2015? One of their senior techs was ...Read More
Cindy Reardon | Director of Operations
QTAS | Quincy, MA
16 Users
In fact their responsiveness seems to be faster than some in-house IT teams I have worked with in the past.

It usually only takes a few minutes after we submit a request to receive a response and have someone working on our issues. They are very mindful of security risks and are on top of keeping our office safe with the latest security features, and security training ...Read More
Darian Medeiros
Simon Design Engineering | Wellesley, MA
16 Users
They work hand in hand with our in-house IT team and have become invaluable in the 15+ years we have worked together.

Clients for over 15 years
I am looking at Symmons' technology project roadmap for the year, I need to deliver clear expectations to management about project cost, impact, and timelines. With Direct iT, I have access to experts in security, cloud, ...Read More
Mario Melendez | Infrastructure Service Manager
Symmons Industries | Braintree, MA
75 Users
They are flexible to meet your needs

Direct IT delivers consistently on rapid response, clear and proactive communications, and they provide cost-effective IT solutions for your business. They are flexible to meet your needs, while helping your company build ...Read More
Cori Barry | Office Manager
Gravestar, Inc | Cambridge, MA
30 Users
We really like working with Direct iT

They have supported my firm for over 15 years, they are fast on response and their proactive services help us stay up to date with technology.
Robert L. Allen, Jr.
Law Office of Robert L. Allen, Jr. | Brookline, MA
Quick response and Pleasure to work with

Direct IT keeps me informed of any open tickets, They respond quickly, are very knowledgeable, and stay on top of technology and any new advancement.
Lisa Polidoro | Director, Sales and Customer Service
Chelsea Clock | Chelsea, MA
24 Users
CMMC was overwhelming until Direct IT showed up

Greg Potcner IT Manager
Aero Manufacturing Corp
37 Users
We couldn’t be happier with the service they have been providing during this time.

Trisha Foster | Office Manager
Metro Sign & Awning | Tewksbury, MA
Quick response to inquiries.

Richard Carr | President
Carr Financial Group | Worcester, MA
12 Users
We highly recommend Direct IT!

We have been using Direct IT for our law firm's IT for many years. They are responsive, knowledgeable, and have always been there when we need them, whether it is upgrading our server and all systems, or just everyday questions. We highly recommend Direct IT!
Lloyd Sanders | Partner
Kushner Sanders Ravinal, LLP. | Needham, MA
I simply trust them

Clients for over 11 years
With Direct IT, you don’t have to worry about the next step, they are very responsive and always on top of the game and they make sure to always communicate the next step with me.
Christine B. Martin | Owner
Benevento Insurance | Swampscott, MA
12 Users
Very knowledgeable with our dental and imaging software

Direct IT goes above and beyond to fix any issues I may have. Very prompt knowledgeable service, both with our network and dental and imaging software
Direct IT has never let any issues keep us down. I can count on them to return calls ...Read More
Kathy Antonelli | Office Manager
Brockton Pediatric Dentistry & Orthodontics | Brockton, MA
We are all very happy with the services Direct IT provides

Aside from the near-immediate response time you provide if something unexpected comes up, I value Direct IT’s focus on reviewing my and analyzing my computer system and all the components to essentially perform preventative maintenance to prevent problems from ...Read More
Anthony Troiano, PC | Owner
Troiano Law Firm | Charlestown, MA
Changing our IT service to Direct iT has been one of the best decisions our company has made

Judi Van Knowe | Office Manager
Graniteville Materials LLC | Westford, MA
They are able to work with our team members who struggle with technology and solve their issues.

Diane Frohnapfel | Project Manager
Winslow Village | Marshfield, MA
Their team has always responded and solved the issue

Solid IT is a requirement for a successful business. Managing our network is important but most important is the need for the off hours emergency call support. I have had the need on several occasions for emergency support and their team has always responded and ...Read More
Carl Koslowski | President
Rybak Engineering | Warren, MA
17 Users
They've saved our skin many, many times. Couldn't live without them.

Charles Ford | President
The Waterproofing Company | Boston, MA
16 Users
A good job of communicating, listening, and responding

Sean Osborne | Operations Manager
CR Machine | Billerica, MA
A perfect transition from our other IT company.

Paul Grossi | President and CEO
Diversified Credit Services | Woburn, MA
A truly professional IT Company

Joe Parker | President
Amore Electric | Haverhill, MA
My experience with Direct iT has been a 10

Any issues that we’ve had has been handled by your staff in a very professional manner.
I was very impressed with the knowledge and how quickly our upgrade was implemented.
I feel the money that we are paying for security and coverage is ...Read More
Janice Forrest | Controller
CRES, LLC | Lynnfield, MA
Our fully integrated platforms of server, phone, and mobile are custom configured to our specific demands

21st century businesses need 21st century solutions and I strongly recommend DirectIT as a tier one (1) vendor if you are ever in need of their responsive, professional, quality, valuable and diverse suite of products ...Read More
William Wieners | Principal
Simon Design Engineering | Wellesley, MA
16 Users
Professional, courteous, and quick to respond

Jeannette Romeo | Finance Manager
AeroSpace Fabricators | Waltham, MA
The firm as a whole is top-notch.

My firm has been using Direct iT for over 10 years. I switched to them after a bad experience with another IT company. I find Direct iT to be very responsive. They are cognizant of my firm’s budgetary limitations and don’t try to upsell me at every turn. I have ...Read More
Wayne Darragh | Vice President
Community Opportunities Group Inc. | Boston, MA
14 Users
They are incredibly responsive to our needs as a company.

Aleah LeBlanc | Partner / Chief Marketing & Closing Officer
The Title Team | Londonderry, NH
13 Users
They are just a phone call away

We have worked with Matt and his team for many years. As a sole proprietor, I have the assurance to know when a technical issue arises - as they often do - they are just a phone call away and ready to assist with professional guidance and expertise.
Jeanne Finnerty | Owner
Finnerty Design | Charlestown, MA
They were able to assist us in going remote quickly and safely when the pandemic hit.

Jill Grosso | Customer Service
Prestige Custom Mirror & Glass | Waltham, MA
Very responsive with support

Dan Dirksmeier Operations Manager
Fulfillment Services Walpole, MA
12 Users
We lean on Direct iT to keep our systems optimized

Mark Monique President
Savogran Norwood, MA
Always addresses issues quickly and professionally

They have a great team of techs who have always addressed issues quickly and professionally. I have been relying on DirectiT for over 10 years.
Stuart Cole
County Mortgage | Newton, MA
On Top of the Job With Fast Response

Clients for over 12 years
We are very happy with response time. Whenever there is an issue that needs to be resolved, Direct IT is on top of the job right away.
We had ...Read More
Ronald M. Finer | CPA Partner
Finer & Finer | Randolph MA
Our IT partner for many years.

We are a small title company doing business with both local and national lenders and clients. DirectIT has been our IT partner for many years. David and his Team are super responsive, quick to take care of our concerns ...Read More
Karen Kelley | President
Broker's Title & Closing, LLC | Londonderry, NH
12 Users
We would not be able to function technically as well as we do without their support.
Our company has been supported by Direct IT for over ten years. They are very helpful and super knowledgeable. We would not be able to function technically as well as we do without their support.
Heather Wells | Principal
Heather Wells | Boston, MA
19 Users
I Could Not Be More Satisfied

Clients for over 12 years
Direct IT is extremely responsive. It employs specialists in each field which offers us the ability to use one technology service rather than having to depend on a variety of companies ...Read More
Mike Krone | Executive Vice President
Universal Capital | Boston MA
The staff goes out of their way to be helpful and solve my issues as quickly as possible.

Marc Gucciardi | Controller
Caliper Woodworking | Malden, MA
14 Users
I'd give these guys 10 stars.
Direct IT has been invaluable to the operation of my practice and quite frankly my sanity. When something goes wrong you need help NOW - and that is what Direct IT provides. The support staff is always there when I need them. And, most important, they explain in ...Read More
James Antonucci | Owner
Antonucci Law Offices | Lynnfield, MA
Responsive to our needs

Direct iT is responsive to our needs, quick to help out, and able to solve all our problems.
Mike Storlazzi, C.P.A.
Payrolls Unlimited, Inc | Founder
12 Users
12 Plus Years References
We will be happy to provide contact info for any of the referrals below; we work with many companies with long lasting relationships.
-
Client for 18 years
-
Client for 18 years
-
Client for 14 years
-
Client for 14 years
-
Client for 15 years
-
Client for 17 years
-
Client for 16 years
-
Client for 16 years
-
Client for 16 years
-
Client for 17 years
-
Client for 15 years
-
Client for 15 years
-
Client for 15 years
-
Client for 15 years
-
Client for 18 years
-
Client for 17 years
-
Client for 15 years
-
Client for 14 years
-
Client for 15 years
-
Penobscot Investment Management
Client for 15 years
-
Client for 15 years
-
Client for 15 years
-
Client for 16 years
-
Client for 14 years
-
McElhiney and Matson, Attorneys at Law
Client for 16 years
-
Law Office of Robert Allen, Jr.
Client for 15 years
-
Client for 13 years
-
Client for 12 years
-
Client for 12 years
-
Client for 12 years
-
Client for 12 years