Non-Profit Organizations and Charities

Direct iT would like to donate one free month to your nonprofit organization. Read below for more details!



IT Services Massachusetts Companies Have Relied on for
Over 18 Years

Based in Waltham, Massachusetts, our team members have worked at places like NASA, Harvard, Fidelity, MIT, as well as at myriad small and medium-sized businesses. Direct iT has over 18 years of experience supporting non-profits throughout Massachusetts and New England.

We understand that non-profits demand careful management, with budget in mind. As an extension of your non-profit, your goals are our goals, whether designing a cost-effective and secure network or helping attain licensing from vendors such as TechSoup.

If it is convenient, it is not secure. ™

 

Direct iT’s Process

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Initial Consult and Discovery

Direct iT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.

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BBox Rollout, Documentation, Onboarding

Once you’ve signed up, a Direct iT engineer will deploy the BBox to your network. This will allow us to scan, document, monitor, and support you. We also will gather and document all information for your devices, accounts, servers, cloud services, applications, and internet providers.

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We Become your Helpdesk and Security team

Once the BBox is in place, you will have full access to Direct iT’s helpdesk, security, monitoring, and maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.

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Ongoing Management & Strategic Guidance

Now that Direct iT manages your backups, security, and maintenance, you can have the peace of mind to consult with Direct iT on long term plans, projects, and business goals.

As a prospective client, Direct iT is offering 2 FREE HOURS of Computer Support for your company, and if you decide to go with Direct iT, we will also make a donation equal to one-month’s payment to your nonprofit organization.

Please note that you are not obligated to do or purchase anything by activating this free 2-hour support visit when you take us up on the offer. We look forward to working with you.

Why Are We Giving Away Free Support?

Some people think that we are crazy for offering free services. The truth is, some people may take advantage of us, but we know that most Massachusetts Business owners are just honest people trying to find someone they can trust to fix and maintain their computer network. I know that we are hands down the best at what we do, but I don’t think it’s fair for you to risk your money to find out.

How You Can Use Your 2 Free Hours:

  • Diagnose any computer network problem you are experiencing.
  • Check your network’s security against hacker attacks and viruses.
  • Scan and review spyware.
  • Check your network backup system to make sure it is working properly.
  • Diagnose slow, unstable PC’s.
  • Discuss a project or upgrade you are considering, or even give you a second opinion on a quote you received.

Let Us Show You What Fast, Affordable,
and Hassle-Free IT Support Should Be Like!

Schedule a call now to activate your two free hours!

Schedule Your Discovery Call Today

Why Direct iT

Next step: Free Business IT Discovery Call

Do you feel vulnerable with your current security systems? Are your IT costs too high while your systems are still outdated? Direct iT will address all your technology needs over a free discovery call.

Schedule Your
Discovery Call Today

They really understand our needs and provide guidance we can trust.

They really understand our needs and provide guidance we can trust.

Here at Walnut Street Center, our team needs secure and reliable technology to be able to provide services to our clients. However, as a nonprofit, we have to make sure every dollar counts - that's why it has been so great working with Direct iT. They really understand our needs and provide guidance ...Read More

Juan Gomez | Director of Finance
Walnut Street Center, Inc | Medford, MA
72 Users


We have never had a time we had to wait to receive support.

We have never had a time we had to wait to receive support.

Clients for over 13 Years

The responsiveness of the entire Direct iT team has been great. ...Read More

Steve Higgins | Executive Director
Independence Associates | East Bridgewater, MA
45 Users


Knowledgeable, Professional and Patient.

Knowledgeable, Professional and Patient.

Their response time is great, every one of Direct IT's techs is so knowledgeable, professional and patient. Having a consistent support team has been beneficial as they all know our systems and can easily jump in where someone else has left off.

Kathleen Schweitzer | Director of Finance and Administration
Literations | Boston, MA
16 Users