Based in Waltham, Massachusetts, our team members have worked at places like NASA, Harvard, Fidelity, MIT, as well as at myriad small and medium-sized businesses. Direct iT has over 18 years of experience supporting non-profits throughout Massachusetts and New England.
We understand that non-profits demand careful management, with budget in mind. As an extension of your non-profit, your goals are our goals, whether designing a cost-effective and secure network or helping attain licensing from vendors such as TechSoup.
Direct iT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.
Once you’ve signed up, a Direct iT engineer will deploy the BBox to your network. This will allow us to scan, document, monitor, and support you. We also will gather and document all information for your devices, accounts, servers, cloud services, applications, and internet providers.
Once the BBox is in place, you will have full access to Direct iT’s helpdesk, security, monitoring, and maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.
Now that Direct iT manages your backups, security, and maintenance, you can have the peace of mind to consult with Direct iT on long term plans, projects, and business goals.
Please note that you are not obligated to do or purchase anything by activating this free 2-hour support visit when you take us up on the offer. We look forward to working with you.
Some people think that we are crazy for offering free services. The truth is, some people may take advantage of us, but we know that most Massachusetts Business owners are just honest people trying to find someone they can trust to fix and maintain their computer network. I know that we are hands down the best at what we do, but I don’t think it’s fair for you to risk your money to find out.
Do you feel vulnerable with your current security systems? Are your IT costs too high while your systems are still outdated? Direct iT will address all your technology needs over a free discovery call.
Juan Gomez | Director of Finance
Walnut Street Center, Inc | Medford, MA
Kathleen Schweitzer | Director of Finance and Administration
Literations | Boston, MA