Enjoy Managed IT
If you're like most small business owners in the Boston or Waltham areas of Massachusetts, you likely feel stress dealing with your IT systems. Whether you have outsourced IT support or an overwhelmed internal team, dealing with computer downtime, slow response times, and hardware malfunctions can be challenging. Plus, how do you know you're really getting value for the money you're spending?
You need a reliable IT company to provide the technical support you need when you need it. At Direct iT, we provide a customized service level agreement (SLA), so you never pay for more than you need. Whether that's completely managing your information technology and vendors or supporting your internal staff with network support while they handle the day-to-day issues, we can help. Book a call with us today to start getting the IT services your business deserves.Book A Call
Are you a small business owner in the Boston area and tired of:
If so, give us a call, and let us show you what fast, friendly, and highly responsive outsourced IT support for your business looks like. Give us a call or schedule an appointment today!Book A Call
Are you asking the right questions before hiring an IT support company? Find out for sure with our FREE guide!
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Whether you need technical support for your computer hardware and software, help with disaster recovery, or software support for your emails and phones, we have an IT service for you!
Would you like a modern-based phone system without penalties, interest, or exit fees? Our combined IT and VoIP expertise allow us to help with installing and configuring these phone systems on a month-to-month contract. Enjoy easy-to-use color displays, a mobile app, and more.
If your business works with the Department of Defense, you need to be prepared for your upcoming CMMC self-assessment and audit. Our team provides DoD subcontractors and contractors with security and compliance services, such as uploading their self-assessments to the DoD for review.Get Compliant
And we’re sure you will too
Working with our IT management team to assess our technology needs, the team at Direct IT keeps us on track with our goals. Direct IT takes the time to understand the client and tailors their support to each individual. If someone isn’t tech savvy, they will work with them to provide step by step instructions. Their team is friendly and builds a rapport with our employees, which ultimately relieves the frustration of a technology issue. The team at Direct IT is second to none. They look beyond the issue that is in front of them to assess the whole picture. Their service extends beyond the daily calls into their office for support; including project management, training on current technology trends, keeping users current by offering training; and many other “extras” that become instrumental to our business allowing us the peace of mind that our system is in good hands so we can focus on our business.
Shellie Dyke Operations Manager at SG&D Insurance Agencies
Chief Operating Officer - Ligris + Associates, P.C. at Newton MA
Dan Costa Manager Technology Services at Ace Surgical 82 Users
Mike Krone Executive Vice President at Universal Capital
Ronald M. Finer CPA Partner at Finer & Finer
IT Manager - Aero Manufacturing
Many companies near Boston, MA, offer IT support, such as computer networking, configuring hardware, incident management, and end-user support. But only one company does it with proprietary software that no one else has, experienced support specialists who put your needs first, and quick response times—Direct iT. It's no wonder that small businesses like yours trust us. Here are four reasons why.
So, if you're ready for a simplified way to maintain your computer systems and get the hardware and software support you need, give us a call. We'll help your computer users be more productive and safe while working.Book A Call
If you've had enough of remote support services that take days to respond, need help with your IT ticketing system, or are ready to test your business's cybersecurity, book a call with us! We are ready to give you the IT support your business needs and deserves.Book A Call