Boston Area IT Support For Massachusetts Businesses:

Is Your Company's Network Running Slow And Causing Problems? Do You Need Someone You Can Trust To Fix It Fast?

If so, give us a call and let us show you what fast, friendly and highly responsive outsourced IT support for your business looks like

Call Us Today At
781-996-4918

Why Direct IT Really Is Different:

5 Big Reasons

Why Businesses in Boston Outsource Their Computer IT Support To Us:

  1. Our 60-day money back guarantee when you sign up for our support programs – no fine print, we cut you a check right away if you aren’t satisfied.

  2. We have many long-term clients with over 10 years of working with us – and they still rave about us!

  3. We’ve taken enterprise-grade solutions and bank-level security and simplified them for small business needs and small business budgets.

  4. No technobabble, no geek speak, we speak the language of your business instead of confusing you with technical terms.

  5. BlueBox™ -- we built our own small-business-focused network management tools; we aren’t just another company reselling the same overpriced, overcomplex packages as everyone else.

These Clients Love Working With Direct IT

And we’re sure you will too

OUR SYSTEM IS IN GOOD HANDS SO WE CAN FOCUS ON OUR BUSINESS.

Clients for over 11 years

Working with our IT management team to assess our technology needs, the team at Direct IT keeps us on track with our goals. Direct IT takes the time to understand the client and tailors their support to each individual. If someone isn’t tech savvy, they will work with them to provide step by step instructions. Their team is friendly and builds a rapport with our employees, which ultimately relieves the frustration of a technology issue. The team at Direct IT is second to none. They look beyond the issue that is in front of them to assess the whole picture. Their service extends beyond the daily calls into their office for support; including project management, training on current technology trends, keeping users current by offering training; and many other “extras” that become instrumental to our business allowing us the peace of mind that our system is in good hands so we can focus on our business.

Shellie-Dyke

Shellie Dyke
Operations Manager at SG&D Insurance Agencies

RELIABLE, KNOWLEDGEABLE, SUPER HELPFUL AND PROMPT!

Clients for over 12 years

Direct IT is great at designing and tailoring your entire technology infrastructure keeping in mind your business requirements and budget, not trying to upsell you to the latest and greatest product which might be unnecessary for your business needs.

Direct IT’s team is extremely knowledgeable, honest, and reliable. In today’s day an age where downtime can have a significant impact to your clients and your bottom line, Direct IT can be counted on to troubleshoot the item and work on remediation immediately. Direct IT does an excellent job making sure their clients do not just feel like another Customer ID with a Ticket Number.

Christos-Viores

Christos Viores,
Chief Operating Officer - Ligris + Associates, P.C. at Newton MA

THESE GUYS SAT THROUGH A SNOWSTORM WITH ME

Clients for over 14 years

When I first accepted my position, I was told I could bring in anyone I wanted for upper tier support. Frankly I looked around. What I found was that no other company offered the caliber of support, the expertise, and overall general interest and understanding of our business. From desktop to perimeter security. Direct IT cares about our business. They have helped guide us and mentor us through our technology needs.

I’d say to the questions why hire Direct IT, these guys sat here through a snow storm with me because it just happened to be the day, we’d scheduled an infrastructure upgrade. Most others would have cancelled, but DirectIT gets it.

Don’t hesitate to call them, they really do “get it.”

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Dan Costa
Manager Technology Services at Ace Surgical

EXTREMELY RESPONSIVE

Clients for over 12 years

Direct IT is extremely responsive. It employs specialists in each field which offers us the ability to use one technology service rather than having to depend on a variety of companies each specializing in just one area.

Go with Direct IT. I could not be more satisfied with the level of service, the fast response time, flexibility in scheduling and the commitment to excellence DIT offers.

Mike-Krone

Mike Krone
Executive Vice President at Universal Capital

RESPOND REMOTELY OR ONSITE QUICKLY

Clients for over 12 years

We are very happy with response time. Whenever there is an issue that needs to be resolved, Direct IT is on top of the job right away.

We had spoken with a few other firms about outside IT services as we grew. We’re very pleased that we were able to find a local company that can respond remotely or onsite quickly.

-Finer

Ronald M. Finer
CPA Partner at Finer & Finer

RESPONSE TO ISSUES IS TOP NOTCH

Clients for over 11 years

The response to issues is top notch – care is taken to quickly resolve problems.

Direct IT has very good support and various support options to choose from to cover your business from an IT support group.

Shellie-Dyke

Greg Potcner
IT Manager - Aero Manufacturing

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Limited Time Offer for Massachusetts Businesses with More than 5 employees:

Free Network Checkup

  • Are your backups working properly?
  • Is your network fully updated and secure?
  • Are there any problems with your infrastructure?
  • Direct iT will scan and review your network to find any risks to your business

Fill out the form to get free offer




Or call Matt Wilson at 781-996-4918

We're Proud To Partner With The Best Businesses In The Industry.