We specialize in IT systems and support for engineering companies. Our clients hire us when they want their e-mail, Internet and CAD FASTER and without interruptions – that simply means we make everything work the way it’s supposed to, without excuses, problems or complexity.

Direct iT has over 18 years of experience supporting:

  • IT
  • File Sharing
  • E-mail
  • Sage 300 Construction
  • AccuBuild
  • Autodesk And CAD Systems

Although this isn’t a breakthrough concept, we are amazed by how many IT firms can’t get this right. Even more amazing is how many companies tolerate such poor service from outsourced IT firms! In fact, our research has shown that most CFOs have 3 big problems they are chronically plagued with that their current IT company just can’t seem to solve. See if you agree…

Problem #1: You Have Constant Problems With CAD Files: Whether it’s trying to recover a critical project file that was overwritten, accidentally deleted or has mysteriously become corrupt OR ensuring you don’t lose files altogether, this is a BIG area of concern for our clients.

Problem #2: You Cannot Easily Share Or E-mail Large Files:
How many times have you tried to e-mail a file only to have your e-mail freeze up, crash and stop working? Or have e-mail stop working altogether because your mailbox is full? Or how often do remote workers find themselves frustrated, unable to access critical drawings and files?

Problem #3: Poor Communication, Terrible Response Times And Horrible Service From Your Outsourced IT Company: When you call their office, you get voice mail. When they finally get around to calling you back, they don’t resolve the problem quickly and then take days or weeks to finally get it fixed. To make matters worse, you have recurring problems that come up again and again. Meanwhile, your blood pressure is going through the roof because you have hard deadlines that you MUST hit.

Here's Feedback from Some of Our Many Long-Term Clients:

They're an irreplaceable part of the Greenwood team!

They’re an irreplaceable part of the Greenwood team!

Clients for over 17 years

Direct iT has always been there for us. I don't have time to worry about tech or security. I need a team that can stay ahead of the game. Direct iT considers my customers to be their customers, too. I’ve grown to trust Direct iT ...Read More

Matt Brown | Chief Financial Officer
Greenwood Industries
175 Users

Very responsive with support

Very responsive with support

We have been using Direct IT for the past few years when we decided that our IT needs were more than we could handle in-house. The staff is knowledgeable and have always been very responsive with support and suggestions for new equipment needs.

Dan Dirksmeier Operations Manager
Fulfillment Services Walpole, MA
12 Users