About Us

A talented team.

Direct iT's team members have worked at places like NASA, Harvard, Fidelity, MIT, as well as at myriad small and medium businesses. A system information tool made by one of our engineers is recommended by Microsoft and has been downloaded millions of times and used by virtually every IT organization in the world. Direct iT was designing and selling cloud services before Apple released the first iPhone (and long before most people had ever heard the word "cloud"). One thing brings our team together: we all understand that small businesses need enterprise-grade security and reliable networks.

An underserved small business IT market.

Since 2004, Direct iT has found that the IT industry does not do a good job for small businesses. Enterprise solutions are far too expensive and complex and require too much management. IT Firms that specialize in small budget solutions are often one-man fly-by-night operations where if that one man is busy or not available, your network is down. Other firms are startups trying to use a few small businesses as a stepping stone until they get some larger clients (at which point they lose interest in their small business customers).

An innovative product and approach.
Unlike most firms, Direct iT is laser-focused on small business. That's why we designed BlueBox, our small-business-focused network management and monitoring system. That's why our labs are always testing, evaluating, and developing new products. That's why our support team understands that they are an extension of our customers' businesses (and that YOUR customers are OUR customers too).

This is the story of Direct iT.