IT Services Massachusetts Companies Have Relied on for
Over 18 Years

Direct iT takes enterprise solutions and bank-level security and makes it work on a small business budget! Our service team responds quickly and follows up until every issue is resolved. Our team of experts can accelerate your tech goals, improve business performance, and become a trusted extension of your IT department.

Direct iT has over 10 years of experience supporting CPA firms throughout Massachusetts and New England. Our support team skillfully helps support and implement a family of accounting software such as,

Wolters Kluwer – CCH Products, Pro Systems FX, Global ProFX (Cloud discontinued), CCH Axcess (Cloud replacement), IntelliForms, TaxWise.

Thompson Reuters Products - CS Professional Suite’ Practice CS, Workpapers CS, UltraTax CS, Fixed Assets CS, Sage Products, 50 Accounting.

Intuit Products - QuickBooks Pro, Premiere, Quicken Products, Deluxe, Premiere.

BNA Products - Income Tax Planner, Estate and Tax Planner.

GEMS – Gillette Estate Management Suite.

 

Direct iT’s Process

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Initial Consult and Discovery

Direct iT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.

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BBox Rollout, Documentation, Onboarding

Once you’ve signed up, a Direct iT engineer will deploy the BBox to your network. This will allow us to scan, document, monitor, and support you. We also will gather and document all information for your devices, accounts, servers, cloud services, applications, and internet providers.

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We Become your Helpdesk and Security team

Once the BBox is in place, you will have full access to Direct iT’s helpdesk, security, monitoring, and maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.

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Ongoing Management & Strategic Guidance

Now that Direct iT manages your backups, security, and maintenance, you can have the peace of mind to consult with Direct iT on long term plans, projects, and business goals.

Ready to turbo charge your IT support and network services?

Schedule Your Discovery Call Today

Why Direct iT

Next step: Free Business IT Discovery Call

Do you feel vulnerable with your current security systems? Are your IT costs too high while your systems are still outdated? Direct iT will address all your technology needs over a free discovery call.

Schedule Your
Discovery Call Today

Direct IT does an excellent job making sure their clients do not just feel like another Customer ID with a Ticket Number.

Direct IT does an excellent job making sure their clients do not just feel like another Customer ID with a Ticket Number.

Our private cloud designed and managed by Direct iT allows us to maintain a high level of security and control while still being able to scale easily and quickly. Direct IT’s team is extremely knowledgeable, they can be counted on to troubleshoot the item and work on remediation immediately. Direct ...Read More

Christos Viores
Ligris Tax Services, LLC


They're systematic, they're knowledgeable and also really care about their customers

They’re systematic, they’re knowledgeable and also really care about their customers

Onboarding was seamless - Direct iT worked out all the details about our systems and apps ahead of time so we could pull off a migration in the middle of tax season with virtually zero user interruption. They're systematic, they're knowledgeable and also really care about their customers - they keep ...Read More

Al Hargrave, Jr. CPA
McCarthy, Hargrave & Co