Security IT Services Massachusetts Companies Have Relied on for Over 20 Years

Direct iT takes enterprise solutions and bank-level security and makes it work on a small business budget! Our service team responds quickly and follows up until every issue is resolved. Our team of experts can accelerate your tech goals, improve business performance, and become a trusted extension of your IT department.

Direct iT has over 20 years of experience supporting CPA firms throughout Massachusetts and New England. Our support team skillfully helps support and implement a family of accounting software such as,

Thompson Reuters Products - CS Professional Suite’ Practice CS, Workpapers CS, UltraTax CS, Fixed Assets CS, Sage Products, 50 Accounting.

Intuit Products - QuickBooks Pro, Premiere, Quicken Products, Deluxe, Premiere.

BNA Products - Income Tax Planner, Estate and Tax Planner.

GEMS – Gillette Estate Management Suite.

Initial Consult and Discovery

Direct iT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.

BBox Rollout, Documentation, Onboarding

Once you’ve signed up, a Direct iT engineer will deploy the BBox to your network. This will allow us to scan, document, monitor, and support you. We also will gather and document all information for your devices, accounts, servers, cloud services, applications, and internet providers.

We Become your Helpdesk and Security team

Once the BBox is in place, you will have full access to Direct iT’s helpdesk, security, monitoring, and maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.

Ongoing Management & Strategic Guidance

Now that Direct iT manages your backups, security, and maintenance, you can have the peace of mind to consult with Direct iT on long term plans, projects, and business goals.