Co-Managed IT Services Empower You to Maximize Productivity

Ebook Co-Managed Guide

As an IT leader or owner of a small to medium-sized business near Boston, MA, you understand the challenges of managing an in-house IT department. Things like limited resources, expertise gaps, the demands of digital transformation, and remote work support are often overwhelming for small IT departments. You need a cost-effective approach that leverages external expertise without sacrificing the value of your internal IT team.

Direct iT's co-managed IT services offer you the collaborative partnership you've been searching for. Our team works together with your existing IT department, bolstering their abilities instead of replacing them. With our tailored solutions and comprehensive technical support, we bridge the gap between your in-house IT team and the expertise of a managed service provider (MSP).

By embracing co-managed IT services, you can transform your IT landscape, stay ahead of technological advancements, and address the ever-evolving challenges of today's business environment. Whether you require project management assistance, desk support, or guidance throughout your digital transformation journey, our experienced professionals are here to help.

Now is the time to take action! Book a consultation today to explore how our co-managed IT services can revolutionize your IT operations. Together, let's unlock the full potential of your IT team and drive your business towards greater success.

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They take care of the endless details of security, backups and updates so I can focus on business goals at CambridgeSeven.

"As an IT Director, what I like about Direct IT is the varied skillsets that I can use when needed. Direct iT takes care of the endless details of security, backups and updates so I can focus on business goals at CambridgeSeven. When I hired Direct IT, they transitioned our company very smoothly and I am very happy with their services."

Jon Gebhart | Information Technology Coordinator
CambridgeSeven | Cambridge, MA

Why Are Growing New England Businesses Moving to a Co-Managed IT Approach?

If you are looking for innovative solutions to enhance your IT capabilities, imagine the flexibility to customize a set of ongoing services tailored to your business needs. That’s why Direct iT is here to introduce you to the game-changing world of co-managed IT services. Here are some benefits of partnering with a trusted co-managed IT provider like us.

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With co-managed IT services, you can say goodbye to the constant headaches of managing your IT infrastructure alone. Co-managed IT solutions don’t replace your IT staff. Our services make them BETTER by filling in the gaps, providing professional-grade tools, training, and assisting them where they need help. From proactive monitoring and maintenance to troubleshooting and issue resolution, we've got you covered. With these services, New England businesses see a significant reduction in IT-related problems.

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Time is of the essence when it comes to IT issues. With co-managed IT services, you can expect prompt and efficient support whenever you need it. Our team of experts is just a phone call or email away, ready to address your concerns and get you back on track in no time. Additionally, with some of the tasks off of your internal staff, they can focus on solving problems for your employees quicker than ever before. Experience the peace of mind that comes with knowing you have a reliable partner.

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Co-managed IT service also means your entire office sees a significant reduction in IT issues, making everyone more productive. Co-managed IT services empower your business to focus on what you do best while leaving the technical burdens to the experts. By leveraging our expertise and support, you can free up your internal resources to concentrate on core business activities, driving productivity and growth. Delegate the complexities of IT management to Direct iT, and watch your efficiency soar.

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Expanding your in-house IT team can be costly and time-consuming. Finding, hiring, training, and retraining top talent drains resources and takes away from running your business. You don't have to worry about hiring, training, and managing additional employees with a co-managed IT provider. Direct iT is an extension of your IT department, providing the skills and knowledge necessary to meet your unique business needs. Enjoy the benefits of a larger, diverse IT staff without the additional overhead.

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When your IT team members fall ill or take time off, it can leave your business vulnerable to disruptions. Co-managed IT support offers a reliable and consistent IT support system unaffected by sick days or vacation time. You won’t lose us due to maternity leave, illness, relocation, or a better job. You can flex and scale the support you need as your company needs change. The continuity of your operations will be unaffected no matter what happens, providing you with peace of mind and uninterrupted service.

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Co-managed IT services enhance your existing IT capabilities and enable your internal team to grow and improve. Your IT professionals gain access to a wealth of knowledge and expertise, enabling them to develop new skills and stay up-to-date with the latest industry trends. You also get access to software tools that are normally too expensive but are included with co-managed IT service. Together, we create a dynamic and efficient IT department that drives your business forward.

Get All the Benefits of a Large, Diverse IT Staff Without the Additional Overhead

Direct iT's co-managed IT services allow New England businesses, including those near Boston, MA, to tap into the advantages of a large, diverse IT staff without the burden of additional overhead costs. With our tailored solutions and industry-leading expertise, we provide comprehensive co-managed IT support tailored to the specific needs of SMBs in the region. Trust Direct iT to optimize your IT operations, minimize downtime, and keep your business ahead of the curve. Book a call with us today to get started taking advantage of these benefits and more!

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Relying on Direct IT for over 17 years, they are honest and they have always been there when I need them.

"Technology has the power to change lives, and through the efforts of dedicated organizations like the YMCA, it actually does. By allowing my team and I to lead the way but still providing excellent service and extra hands when needed, the Co-Managed program by Direct iT makes it possible for the YMCA of Greater Boston to serve its members in new ways, foster connection in the digital age, and implement new tools and technologies for the benefit of the community.

I have sung the praises of Direct iT’s co-managed program to many other IT directors and companies over the years because it has fit our needs."

Philip DeFeo | IT Manager
YMCA of Greater Boston | Reading, MA

How Industries Near Boston, MA, Use Co-Managed IT Services

Various industries near Boston, MA, have discovered the transformative power of co-managed IT services offered by Direct iT. From financial institutions, healthcare providers, manufacturing companies to professional services firms, businesses across sectors benefit from our collaborative approach.

Our team understands each industry's unique IT challenges and provides customized solutions to address their specific needs. Join the growing number of successful organizations in the Boston area that have embraced co-managed IT services to unleash their full potential, especially in the following industries:

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Understanding the True Nature of Co-Managed IT Solutions

Co-managed IT saves your organization money and enables your IT team to be more effective and efficient. You get greater peace of mind, better IT support, and protections against downtime, cybercrime, and IT-related compliance violations. Co-managed IT solutions are not about replacing your existing IT team. They are about enhancing their capabilities.

Ebook Co-Managed Guide

Get our free report today that helps businesses like yours understand if co-managed IT is right for them. It helps you learn how to lower your risk, afford reliable IT support, and enhance your company’s cybersecurity.


Co-managed IT is not about relinquishing control or losing sight of your IT operations. It is not an opportunity to outsource all IT responsibilities. Instead, it is a collaborative partnership that empowers your internal IT team, enhances their abilities, and allows them to focus on strategic initiatives that drive your business forward. Direct iT supports and complements your existing IT department, ensuring they have the resources and expertise needed to succeed.

  • Replacing Anyone: Co-managed IT is NOT about taking over your IT leader’s job or replacing your entire IT department.
  • One-Time Project: Co-managed IT is NOT a one-off project-based relationship where an IT company would limit their support to an “event” and then leave your team behind to try and support the project.
  • Security Guard: Co-managed IT is also NOT just monitoring your network for alarms and problems, which still leaves your IT department scrambling to fix them.


Co-managed IT is a powerful approach that combines the strengths of your internal IT team with the specialized knowledge and support of Direct iT. By working together, we create a unified force that maximizes your IT capabilities. Co-managed IT is a strategic partnership that offers comprehensive support, proactive monitoring, timely issue resolution, and expert guidance to ensure the smooth functioning of your IT infrastructure.

  • Flexible Partnership: We customize a set of ongoing services and software tools specific to the needs of your IT person or department that fills in the gaps, supports their specific needs, and gives you far superior IT support and services at a much lower cost.
  • Proactive Monitoring: Our team continuously monitors your systems, identifying potential issues before they become major problems. This proactive approach minimizes downtime and keeps your business running smoothly.
  • Enhanced Security: We implement robust security measures to safeguard your data and protect your network from cyber threats. With our expertise in data privacy and compliance, you can rest assured that your business is well-protected.
  • Scalability: Co-managed IT services offer flexibility and scalability to meet the changing needs of your business. Whether you're expanding, downsizing, or adapting to new technologies, we can adjust our services accordingly.
  • Strategic IT Planning: Our experienced professionals work closely with your internal team to develop a strategic IT roadmap aligned with your business goals. Together, we ensure that your technology investments drive growth and innovation.
  • Cost Savings: Co-managed IT services provide cost-effective solutions by leveraging the expertise of our team without the need for additional full-time employees. This savings allows you to allocate your resources more efficiently and reduce your IT expenses.

Start Taking Advantage of Co-Managed IT Services Today!

Small to medium-sized businesses in New England, we understand the challenges you face when managing your IT infrastructure. The complexities of technology, limited resources, and the need to stay ahead in a rapidly evolving digital landscape can be overwhelming.

Direct iT's co-managed IT services provide the solution you've been searching for. Our collaborative approach allows us to work hand-in-hand with your internal IT team, offering comprehensive support, proactive monitoring, and strategic guidance tailored to your unique business needs. By leveraging our expertise and resources, you can unlock the full potential of your IT infrastructure, minimize disruptions, and drive growth.

Don't let IT challenges hold you back. Contact us now to get started on your path to success with co-managed IT services from Direct iT.

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