The Future of IT Support: Embracing Automation, AI, and Cybersecurity

In an era where technology is constantly evolving, small businesses often struggle to keep up with the demands of their IT systems. Whether it’s knowing when and if it’s OK to implement AI and machine learning, embracing the power of the cloud, or keeping up with the latest cybersecurity threats, it can be overwhelming to stay abreast of all the technological changes of the world.

Threat Actor Hacks Former Employer

In a recent case highlighted by the U.S. Department of Justice, a former telecommunications company employee pleaded guilty to passport and wire fraud related to hacking his former employer and co-workers. This incident underscores the significant role of social engineering and employee vulnerabilities in cyber threats, emphasizing the urgent need for companies to establish strong policies to prevent such breaches.

GE “Development and Software Pipelines” allegedly up for sale on Dark Web

In November, a user going by the name "IntelBroker" posted online offering access to "development and software pipelines" from General Electric for $500. After a short period, they increased the stakes by including network access in the offer, posting that "I previously listed the access to General Electrics, however, no serious buyers have actually responded to me or followed up.

Federal Agency on Cybersecurity Insurance Re-Launched

The recently announced Cybersecurity Insurance and Data Analysis Working Group (CIDAWG) represents a renewed initiative aimed at providing robust support to small businesses, which are often more susceptible to cyber threats. Announced last month by Nitin Natarajan, Deputy Director of the Cybersecurity and Infrastructure Security Agency (CISA), this renewed effort serves as an enhanced iteration of its 2014 predecessor.

Embracing Zero Trust Networks: A New Era of IT Security

Are you a small business owner tired of battling constant cybersecurity threats and worrying about your network's vulnerability? In today's digital landscape, where data breaches and cyberattacks are becoming more sophisticated, traditional security measures may no longer be enough to protect your valuable assets.

Finding Operational Excellence with Business Apps Support

Running a small business comes with its fair share of challenges, and managing your applications shouldn't be one of them. It can be frustrating and stressful when your business applications encounter issues. And who wants to deal with long hold-times, confusing menu options, and confusing jargon when they call a customer support line? That's why we're here to provide the support businesses need for their applications.

How the Right Co-Managed IT Provider Can Benefit Your Business

Many small to medium-sized businesses like yours struggle with limited internal IT resources, skill gaps, and the ever-increasing demand for advanced technology tools and support services. This lack of IT experience and support can hinder your ability to effectively manage day-to-day IT operations, maintain optimal system performance, and achieve your strategic initiatives.