IT Support for Property Management Firms
Direct iT has over 15 years of experience supporting property management firms throughout Massachusetts and New England.
Our support team commonly helps support and implement property management software such as Jenark™ , Sage 300™, and Yardi. They are familiar with all of the requirements and best practices for keeping your property management company up to date on technology.
Services for property management firms include:
- Network support, maintenance, and helpdesk programs that let us become your virtual IT department
- Network and internet service planning and implementation services
- Support for tenant communication and billing systems
- Security solutions designed for property management
DIRECT IT TEAM HAS A ‘SOLVE IT’ MENTALITY WITH NO EXCUSES.
Direct IT has solved our IT problems by their team approach. We have an assigned person who visits our office as arranged by schedule, who manages and interfaces with our staff for questions and issues, and who is supported by Direct iT’s latitudinal staff for esoteric concepts. Direct IT team has a ‘solve it’ mentality with no excuses; no issue is too small or too large. Direct iT is respectful to our staff and they are our partners in our business. They make it their mission to understand how IT affects our business and deliver the required results.
Diversified Funding Inc.
MY EXPERIENCE WITH DIRECT IT HAS BEEN A 10.
Any issues that we’ve had has been handled by your staff in a very professional manner.
I was very impressed with the knowledge and how quickly our upgrade was implemented.
I feel the money that we are paying for security and coverage is money well spent.
I would definitely recommend Direct IT to other property management companies.
I RECOMMEND DIRECT IT FOR YOUR COMPANY’S IT NEEDS.
Though I am able solve and handle most tech support issues for my office, it’s good to have a reliable IT company like Direct IT to partner with. They are not only able to help solve tech support issues, but they are also a great resource to consult with. Whenever my company considers new software or hardware, I consult with the Direct IT team to mitigate any potential pitfalls or issues with our existing systems. Direct IT offers an array of training and keeps us up to date on the latest security best practices.
O’Brien Commercial Properties
EVEN IF A FIRM HAS THEIR OWN IT STAFF, A PARTNER LIKE DIRECT IT IS A HUGE ASSET IN ACTUALLY FREEING UP YOUR STAFF’S TIME SO THEY CAN GET THEIR JOBS DONE.
As the Staff Accountant and IT here at Dartmouth Group, I have to provide a solid foundation of security and technology so that our property management business can grow. Direct IT’s helpdesk and project teams have helped me focus on accomplishing our business goals and moving forward instead of getting tied down by day-to-day network support and maintenance. Whether I need basic desktop support or complex VPN, firewall, or backup design help, Direct IT’s team is always standing by. I definitely would recommend Direct IT and their RemoteNet program.
The Dartmouth Group– An Associa® Company