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Direct iT takes enterprise solutions and bank level security and makes it work on a small business budget! Our service team responds quickly and follows up until every issue is resolved. Our team of experts can accelerate your tech goals, improve business performance, and become a trusted extension of your IT department. For the past 18 years we have provided:
Rapid response times from expert techs
Custom Bbox Network Management
Proactive Monitoring and Maintenance
your helpdesk +
Direct iT starts with a meeting and thorough discovery process, including a full review of your network, servers, cloud, and backup systems. Just as importantly, we also learn as much as we can about your business goals, problems, and how our IT services and IT support will need to fit into those business goals for the future. We then put together a custom-tailored plan for supporting and maintaining your network.
Once you’ve signed up, a Direct iT engineer will deploy the BBox to your network. This will allow us to scan, document, monitor, and support you. We also will gather and document all information for your devices, accounts, servers, cloud services, applications, and internet providers.
Once the BBox is in place, you will have full access to Direct iT’s helpdesk, security, monitoring, and maintenance for your network going forward. At this point, we are a virtual extension of your IT department and can also begin providing advice and recommendations for your business’ future.
Now that Direct iT manages your backups, security, and maintenance, you can have the peace of mind to consult with Direct iT on long term plans, projects, and business goals.