Our Customers Speak"The staff at Direct IT, once again came through for MILCB and we certainly appreciate your service and professionalism regarding our transition." Maurice A. Williams (Tony)
"I wanted to express our gratitude and appreciation for the great service you and your firm have provided. As an independent insurance agency that has been on the Applied Systems management system for almost twenty years, we have never had more prompt, courteous and expert responses when problems arise, then with Direct IT. Your remote service has been a real blessing. Any insurance agency, regardless of their size would benefit greatly from hiring Direct IT. We look forward to a long an mutually beneficial relationship." Robert F. Keras, President
"As a 10 attorney law firm Direct IT consistently provides excellent service and has done so from the outset of our business relationship. Direct IT meets all of our computer related needs and understands our priorities. We could not be happier with them." Evan M. Kushner, Esq.
"We have been a RemoteNet customer with Direct iT for a little over one year. In that time, we have seen our network and work-station efficiency increase, and problems we used to have decrease. The monitoring of our network by Direct iT has prevented problems that would have otherwise caused loss of work time prior to our working with them. I would recommend the RemoteNet services provided by Direct iT without reservation." Stefan M. Nathanson
"We needed to find an organization that not only had the technical expertise, but also the creative abilities to complement our existing efforts. We found Direct IT to be the perfect solution provider. As a very busy law firm, we did not have the resources to learn the ins and outs of website design and development. We relied on the staff and engineers at Direct IT to help guide us through the process, something that they did seamlessly. The engineers were extremely knowledgeable, and perhaps more importantly, very responsive to our issues." Dave Burbridge
"Direct IT Brought me a proposal that was easy to understand and completely addressed our needs. More importantly, their sales and team of engineers strategically planned our move to coincide with the computer upgardes and handled the entire process with finesse, resulting in very little time." Karen Kelley
"Another great feature about the RemoteNet is its response time. One call to Direct IT and I get someone on the phone and into my network within minutes; with 45 users on my network this feature is critical. I strongly recommend the RemoteNet program." Christopher J. Carchidi
"Thank you for creating a beautiful and professional website on our behalf. My staff and I agree that it is direct, concise, well organized and will be a successful marketing tool. I'm sure that my clients will find it to be very informational and user friendly. It has been a pleasure working with you personally, as well. Your efforts have made our IT transition effortless. I truly appreciate all that you have done for us." Karen R. DePalma
"Our experience with Direct IT has been extremely positive. We have found our account manager to be helpful and knowledgeable, and above all, responsive to our questions. As a small firm with no prior website experience, we were unsure about what to expect. Direct IT made it all possible, with its easy to navigate templates, photos, and regular updating of our content. Direct IT's work will serve as the foundation for our future websites and web marketing campaigns." Steven J. Brooks
“We have been a customer of Direct IT Corp. since July 2006 and during our brief relationship with them we have found them to provide excellent service. They are proactive in providing solutions and new ideas to increase productivity and efficiency throughout our organization. I would recommend their services without reservation.” Donny Masella
“We have been with Direct iT for almost one year and during that time they have helped us to decrease downtime and lost production while increasing system performance. We have found that they respond as advertised within one hour and can provide valuable assistance in resolving our issues.” Frank Saia
"I just wanted to let you know how satisfied I am with the level of expertise and customer service that I have received from Direct iT Web Services. They were kind enough to indulge me and to educate me where my expertise in web site design is a bit lacking to say the least. They were understanding, cooperative, efficient and did not missed any of their deadlines." John D. Starn
"The Boston Center for Independent Living, Inc. (BCIL) has been using Direct IT for all of our technology needs for approximately 4 years. BCIL was in need of a technology assessment to determine what type of software and hardware we needed to be in compliance with HIPPA and other state and federal laws and contractual obligations. Direct IT recommended and implemented a network with over 30 workstations that is monitored remotely (through one of their programs RemoteNet) and with monthly visits. During their on-site visits all software updates, routine maintenance, and workstation issues that we bring to their attention are completed in a timely and professional manner. Direct IT offers a variety of services but none more valuable than their prompt response to any issue through this SupportNet helpline. If an issue arises that cannot be resolved in house, BCIL will call this support line and receive a quick response (usually within 10 minutes) at which time they will either walk you through a resolution or utilize RemoteNet to connect to the problematic computer and resolve the issue. As a 501(c)(3) nonprofit organization, BCIL negotiated and continues to receive high quality technical services at a very reasonable price. If you are in need of excellent technical support at a reasonable price, it is our belief that Direct IT will be able to meet your expectations." James Tierney
"I am writing this note to let you know just how much I appreciate your company and the vast extent of knowledge and experience you and your engineers bring to my company. As the sole member of the Information Technology department here at Health Care of Southeastern Massachusetts, Inc., I have relied on you, Carlos and ultimately DirectIT for the past 10 years for my backup as well as your expertise in network configuration and maintenance. Health Care has over 20 physical locations across southeastern Massachusetts, from Hull to Cape Cod, Martha’s Vineyard and Nantucket. Your highly trained engineers respond quickly to my needs and have a thorough understanding of my complex and wide-spread network. I look forward to another 10 years of technology partnership!" Ellen Rosenbaum, CIO
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| Direct IT Corp. | 39 Emerson Road, Suite 215 | Waltham, MA 02451 | Tel: 781-890-4400 | Fax: 781-890-3636 | Support: 781-890-1907 |
| 60 State Street | Boston, MA 02109 | Tel: 617-573-5103 |
