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The Remote Net program is intended to provide your company with
a full complement of outsourced IT services. It includes
scheduled engineering services designed to proactively handle
regular management and preventive maintenance needs, in conjunction
with emergency response services.
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Reactive
Services
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Proactive
Services
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Quick response time with remote or onsite assistance for
emergencies.
Trained professionals to address and correct your network
problems
Best industry practices and a dedicated staff give you
peace of mind
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Scheduled management and maintenance to increase network
uptime
Software patch and virus definition updates
Review of network performance
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Description of Services
The REMOTE NET service program utilizes a combination of a Direct
IT’ Blue Box network management appliance and quality engineering
resources to provide network maintenance and support. Direct IT’s
support engineers will provide a combination of remote support
from our management console and on-site services to ensure maximum
network performance and uptime. Direct IT offers both reactive
and proactive services to our Remote Net clients. Network Support
Services will be provided during regular business hours and will
be performed either remotely or on-site, whichever is considered
to yield a more efficient resolution of the problem. An
on-site visit will be performed on a regularly scheduled basis.
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| Direct IT Corp. | 39 Emerson Road, Suite 215 | Waltham, MA 02451 | Tel: 781-890-4400 | Fax: 781-890-3636 | Support: 781-890-1907 |
| 60 State Street | Boston, MA 02109 | Tel: 617-573-5103 |
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